FAQ

How is made?
Each artwork combines Charis Tsevis' signature style mosaic techniques with modern digital technologies. The process starts by collecting every element, carefully curating, and selecting pieces that work well together in mosaic art. With the help of many different digital software titles, the details are manipulated, resized, and arranged to create the desired composition.

Why a Limited Edition?
The Limited Edition prints are hand-signed by the artist and have a certificate of authenticity. The collection features print runs of 50 to 150, offering exclusivity, affordability, and quality. As these Limited Edition prints sell out, their value increases, making them highly collectible and sought-after by art collectors and investors alike.

What materials are used for the art prints?
Each artwork is printed using the finest eco-friendly materials, including acid-free fine art paper, satin photo paper, or cotton canvas. These papers produce the highest quality print reproductions.
The State-of-the-art Giclée printing technology ensures that these prints have superior quality and long-lasting beauty, with an expanded color gamut reproducing colors with nuance and precision.

How do I care for my art prints?
To ensure the longevity of your art prints, avoid exposing them to direct sunlight and high humidity levels or hanging them near heating appliances. Handle them with care, preferably using gloves or equivalent protection.

Should I frame my art prints?
Framing is recommended to protect and preserve your art prints. Avoid touching the surface of the print to prevent scratches or contamination.

Are taxes and shipping costs included in the prices?
No, taxes and shipping costs are not included in the online prices. They will be added separately during the checkout process.

How long does it take to receive my order?
Generally, it takes approximately 1-2 weeks for your order to be processed and shipped. Once shipped, the delivery time may vary, but you will receive tracking information to monitor the progress of your shipment. 

Do you ship internationally?
Yes, we ship worldwide. However, please be aware that shipments to countries outside the EU may be subject to additional customs fees or import taxes.

Can I cancel or return my order?
Artwork prints are custom-produced to your specifications and are excluded from the right to cancellation/withdrawal. Please review your order carefully before completing the purchase. If your order has a defect or issue, please get in touch with us for assistance.

Can I cancel or modify my order?
If you need to cancel or modify your order, please get in touch with [email protected] immediately. We will do our best to accommodate your request, but please note that once your order has been shipped, we may be unable to make any changes.

What are my rights as a buyer?
By purchasing an art print, you acquire material ownership of the print. No other rights are granted or implied unless authorized by law. You may resell the print, but reproduction, dissemination, public exhibition, or other uses require legal authorization.

How is the packaging?
The prints are carefully rolled and packaged in a rigid spiral-wound cardboard tube and sealed with tape to protect them from water or humidity to prevent any damage during shipping.

How do I place an order?
To place an order, browse through our collection of limited-edition art prints and select your desired piece. Click the "Add to Cart" button, review your order in the shopping cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and confirm your order. Once your order is confirmed, you will receive an email notification.

Can I request custom sizes?
Yes, we do offer the option to request custom sizes. If you have a specific size, please get in touch with [email protected] with the details of your request. We will do our best to accommodate your needs and provide a tailored solution. Additional fees may apply for custom sizes. Please note that framing options are not available at this time.

Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for certain art prints. If you want to purchase many prints or become a wholesale partner, please contact [email protected] for more information and to discuss your specific requirements.